A sync-first pipeline treats each signal as work. You create a ticket with clear fields, route it to the right team, and keep ...

During last week's software forest fire, there was simply nowhere to hide. That's true even for arguably the best software companies, which supposedly boast some of the strongest moats among peers, ...

NowAIKit is the most comprehensive, production-ready AI toolkit for ServiceNow — and the only one that truly does it all. Ask in plain English. Deploy business rules from chat. Run ATF suites on ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

The Trump administration announced that the company, a pharmacy benefit manager, had agreed to make significant changes to its practices. By Rebecca Robbins and Reed Abelson The reporters have ...

ServiceNow reported quarterly earnings that beat expectations. The results weren't enough to quell concerns about slowing growth amid the company's acquisition spree. For the fourth quarter, ...

From the Department of Bizarre Anomalies: Microsoft has suppressed an unexplained anomaly on its network that was routing traffic destined to example.com—a domain reserved for testing purposes—to a ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...

Enterprise-grade automation framework for ServiceNow Integrated Risk Management (IRM) demonstrating control assessment automation, risk management workflows, and compliance reporting. 🎯 Interview ...

Deadline’s Read the Screenplay series spotlighting the scripts behind the awards season’s most talked-about movies continues with Warner Bros‘ Sinners, written and directed by Ryan Coogler who ...

ServiceNow’s stock saw a rare double-digit percentage drop on Monday, and two factors seem to be driving the pressure. One is a report from Bloomberg News from over the weekend, which said the ...