CEBU CITY, Philippines — Interest in adopting generative artificial intelligence (AI) is gaining ground among businesses in ...

ADEC Innovations won Service Provider of the Year at the SSON Impact Awards 2026 -- North America, announced at Shared Services & Outsourcing Week in Orlando on 18 March. The business process ...

Popular anime streaming platform Crunchyroll is investigating a breach after hackers claimed to have stolen personal ...

Conectys introduces a groundbreaking BTO Four‑Talent sourcing model uniting CX experts, native AI, a global Gig ...

A massive data breach has affected business process outsourcing giant TELUS Digital, leaking nearly a petabyte of data, with ...

This article is authored by Adarsh Kumar, COO & co‑founder, iEnergizer.

Procurify, the leading AI-powered Intake-to-Pay platform for mid-market organizations, and Cogneesol, a global provider of finance, accounting, and business process outsourcing se ...

In 2026, the traditional trade-off between cost-cutting and quality in outsourcing has been dissolved by the integration of ...

The embedded training and coaching AI strengthen human-led delivery, especially for complex customer, member and patient interactions that ...

Cyber Acoustics, a trusted provider of technology solutions for education and business, today announced the WC-1000 webcam, ...

Maya and the IT and Business Process Association of the Philippines (IBPAP) have launched a program to help nearly 1.9 ...