Abhishek Singh, a seasoned Competency Head - Microsoft, leverages Microsoft technologies to drive... Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP applications that helps businesses ...

The Dynamics 365 Sales and Service roadmap in Microsoft’s FY27 will balance core CRM modernization goals with AI agents. At ...

This article describes features that have been removed, or that are planned for removal from Dynamics 365 Customer Insights - Journeys. This list is intended to help you consider these removals and ...

Hello. This is Inoue.Microsoft has announced a strengthening of the usage restrictions applied when Dataverse storage ...

Copilot is an AI assistant in Dynamics 365 Sales that helps sales teams be more productive and efficient in their daily work. It has a chat interface that sellers can use to get information from ...

On October 8, 2026, Microsoft announced a major expansion of AI-powered CRM features across Dynamics 365 and Microsoft 365.

Azure demand, Copilot adoption, and a diversified software business give Microsoft multiple paths to grow, even after its ...

In the summer of 2025, Microsoft was fielding customer complaints that its AI assistant, Copilot, was buggy and not good ...

Alternative Payments, an AI-powered financial operations platform for service businesses, today officially launched Alti, the ...

Executive SummaryIn this week's AI product and feature news, the AI competition has expanded further from "model performance" ...

Overview:  Oracle's cloud revenue grew 62%, supported by strong demand for AI infrastructure and a USD 664 billion contracted revenue backlog.Microsoft off ...