In previous posts I praised Microsoft’s rejection of individual performance ratings as the building block for an effective performance management system, and described why rating people on a list of ...

Employers have been scrutinizing their performance management systems in the wake of the pandemic, which revealed a number of weaknesses in how reviews were done, Gallup noted. After employers stepped ...

Effective performance management is an important factor in the success of any team. Performance management has different definitions based on the industry it is applied in, but some common threads run ...

I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

Knowing what your employees can and cannot do is an essential part of running an efficient workplace. While watching them perform on a daily basis gives you some insight, it doesn’t always tell the ...

It’s time to stop managing imaginary employees and start engineering real human performance. Why do we spend millions on performance management systems that everyone—managers, employees, and ...

One critical question that I had contended with for sometime as a public service institutional reformer is, why it has been so very difficult to institute performance-oriented values and systems (PMS) ...