Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

Eight of the 10 most popular AI chatbots were willing to help plan violent attacks when tested by researchers, according to a new study from the Center for Countering Digital Hate (CCDH), in ...

Google is launching "switching tools" that, just as it sounds, will make it easier for users of other chatbots to switch to ...

Understanding the Surge in AI Chatbots Overlooking Human Instructions As artificial intelligence continues to advance, ...

Character.ai has introduced Stories, its first format that was specifically created to “enhance [teens’] experience,” on the same day the company removed their ability to engage with its chatbots.

From study aides to emotional support, AI chatbots are becoming constant companions for many young people in Switzerland, ...

Artificial intelligence tools—notably the chatbots that students use—may make the problem worse. AI chatbots’ tendency to ...

This week, Mad in America explores three academic publications related to AI chatbots and mental health. The first, a commentary by DSM-IV chairman Allen New research explores the growing role of AI ...

Larger shares of young users (under age 30) cite barriers to affording (29%) or accessing (38%) health care as a major reason they relied on AI for health advice. Similarly, users with low incomes ...

A Stanford study finds AI chatbots sometimes enable violent or self-harm thoughts in rare cases, exposing gaps in crisis ...

The AI industry will tell you it wants to make AI chatbots more ‘human.’ Why? Because tricking you into a state of hyper-attention is good for business. They say you can find anything on Amazon. Now, ...