Retail's Next Growth Engine Is Human-centric: Tulip and Salesfloor Unite to Scale AI-Powered Customer Engagement

Strategic merger creates the largest global Clienteling platform provider TORONTO and MONTREAL, March 24, 2026 /PRNewswire/ -- Tulip and Salesfloor today announced a strategic merger to form a ...
Retail TouchPoints

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...
Business Wire

Salesforce Unveils Agentforce for Retail to Boost Productivity with Digital Labor and Retail Cloud to Unite In-Store and Digital Shopping

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping ...
techtimes

Generative AI-Powered Retail Store Workforce Management

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...
Retail Dive

Walmart’s latest AI feature aims to help associates overcome language barriers

Walmart is among a growing number of retailers putting generative AI apps directly in associates’ hands to streamline their workdays and enhance customer service. Walmart associates already have ...