When Anthony Cusano filed a claim after storm damage to his late mother’s home, he didn’t expect it to be denied based on a ...

In an issue stemming from the use of artificial intelligence in the insurance industry, a House panel Tuesday approved a proposal that would require humans to make ultimate decisions about denying ...

As health insurers increasingly rely on artificial intelligence to process claims, denials have been on the rise. In 2023, about 73 million Americans on Affordable Care Act plans had their claims for ...

Home insurance claims can be a minefield of potential pitfalls, leading to denials that leave homeowners frustrated and financially vulnerable. Understanding the reasons why claims are often denied is ...