Two California senators have asked for an investigation into the state insurance department's handling of complaints filed by ...

In an extraordinary criticism of one state agency by another, Florida’s Office of Insurance Regulation told legislators that a department led by then-Chief Financial Officer Jimmy Patronis may have ...

More than a dozen homeowners and their representatives told The Times that the California Department of Insurance did little ...

Your home insurance feels secure until disaster strikes and coverage falls short. Hidden deep within insurance records lie errors, omissions and outdated information that can derail claims, inflate ...

A sign points visitors toward the financial services department at a hospital in January 2014. The cold-blooded assassination of a health care CEO has uncorked a torrent of public anger at the health ...

TALLAHASSEE — In an extraordinary criticism of one state agency by another, Florida’s Office of Insurance Regulation told legislators that a department led by then-Chief Financial Officer Jimmy ...

The Financial Services and Pensions Ombudsman (FSPO) saw a significant increase in complaints related to insurance and fraud throughout the course of 2024 as the total number of complaints it received ...

New Yorkers filed more than 32,000 grievances to challenge health coverage denials in 2023 amid mounting concerns about the skyrocketing cost of medical care, drugs and insurance premiums, the most ...

The path to building a high-performing, resilient insurance business begins not with selling, but with solving.

The financial services ombudsman says 2025 was its busiest calendar year on record, with 111,000 complaints and the most complained-about issue across all financial services was claims handling delays ...