As users are exposed to an increasing variety of mobile communication forms--mobile e-mail, voicemail, SMS, and, of course, voice--managing one's availability, or presence, becomes important. Wireless ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

First popularized by adolescents sharing gossip and homework tips, instant messaging is going mainstream: In the U.S. 13.4 million people are IM-ing (yes, it has become a verb) at work, each averaging ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

Orgoo, a Los Angeles based start-up, is about to release a futuristic Web-based message tool that brings together all your IM, voice, text and email into one place. It is still in early testing mode, ...

Mobile devices are everywhere, and most healthcare organizations are following the trend and adopting mobile devices at the point of care. In particular, clinicians at hospitals and healthcare ...

Spam aimed at instant messengers is on the rise. As corporations adopt IM, how big a threat will unsolicited messages prove to be? Marguerite Reardon started as a CNET News reporter in 2004, covering ...