Front-line workers make up 70% of the U.S. workforce, but they are increasingly difficult to find, train and retain, according to an analysis by HR advisory firm The Josh Bersin Co. in collaboration ...

Over 87% of frontline workers aren’t sure their company’s culture applies to them, and nearly half don’t know who their CEO is. This alarming disconnect isn’t just a culture issue — it’s a ...

The artificial intelligence-powered tool allows workers to ask conversational questions and get role-specific, ...

Frontline workers across diverse industries form the backbone of organizations and communities, yet many still feel overlooked and disconnected from the companies they serve. Frontline workers are the ...

When analyzing the biggest challenges facing retail’s front lines it is critical to consider not just what, but who, is at the forefront of stores. The employees who interact with customers and manage ...

Survey of 5,000+ U.S. workers finds frontline employees feel more respected by managers and colleagues while facing major gaps in benefits, job security, and technology readiness. The finding ...

Zoom Communications, Inc. has launched Zoom Workplace for Frontline, a mobile-first solution aimed at enhancing the productivity and connectivity of frontline workers in various industries, such as ...

Zoom’s trajectory since the pandemic has been one of adaptation and strategic expansion. At Zoomtopia 2024, Zoom unveiled a new AI-first initiative with industry-specific solutions aimed squarely at ...