CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Welcome to the wechat-ification of Facebook. Wechat is a one stop app for everything from buying movie tickets to paying your phone bill to recharging your subway card to booking a doctor's ...

There is a lot of hype surrounding chatbots, and they are quickly becoming a standard part of any digital marketing strategy. Chatbots bots are very versatile services, and when setup correctly, can ...

Facebook today heralded the promise of chatbots, while also acknowledging that the much-hyped technology is still in its infancy. Speaking to investors after its quarterly earning announcement, chief ...

Real human friends are soon to be out-of-date in Silicon Valley. Instead, your new social media friend will be an artificial intelligence bot, according to one executive from Meta, Facebook and ...

It’s been a year since Facebook announced the launch of chatbots on Messenger, and although bots have not yet been perfected, they’ve had a huge impact in the way modern consumers interact with brands ...

(JTA) — People can now “chat” with Anne Frank through a computer-generated bot. The Anne Frank House in Amsterdam and Facebook have partnered on the bot, which was released at the museum Tuesday by ...