Neowin

Dynamics 365 Customer Insights gets some new features in September update

This month's release for Customer Insights brings some new features. These capabilities include availability for Triggers in Microsoft Flow, match rules reordering and duplication, and more. Today, ...
ZDNet

Microsoft adds more features to Dynamics 365 Customer Insights as rollout of Wave 2 features begins

It's October 1, which means it's time for Microsoft's Dynamics 365 and Power Platform 2020 Wave 2 features to begin rolling out. Microsoft also is using the Wave 2 rollout kick-off to announce a few ...
ITWeb

Enhancing customer experiences with Dynamics 365: A deep dive

A deep understanding of the customer journey is the foundation of a great customer experience. Dynamics 365 provides a comprehensive view of customer interactions across various touchpoints, enabling ...
Destination CRM

Microsoft Updates Dynamics 365 Customer Insights

During its Business Applications Launch Event today, Microsoft introduced a number of product updates to Dynamics 365 Customer Insights, its customer data platform (CDP). These updates will enable ...
Business Wire

ACSI Customer Satisfaction Analytics now running on Microsoft Dynamics 365

ANN ARBOR, Mich.--(BUSINESS WIRE)--A new integration between the American Customer Satisfaction Index (ACSI ®) and Microsoft Dynamics 365 gives customers a new way to capture, analyze, compare, and ...
Neowin

Dynamics 365 Customer Insights gets a bunch of new features in October update

Microsoft has made Dynamics 365 Customer Insights' October release available. The update brings compounded segments and measures, guided learning, PowerApps template connectivity, and more. Hamza ...