Knowing what to say at work can make or break your success. Erin McGoff shares practical scripts and strategies to help you ...

Learn about the rise of “dry-chatting” and how AI is becoming a rehearsal partner for modern communication, especially before ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

Sometimes you need to have a difficult conversation with a coworker. Perhaps they did something to upset you, or perhaps they engage in an ongoing behavior that is troublesome. These conversations are ...

It's common to encounter difficult coworkers but you can try to engage them in a positive, frank conversation focused on ...

Difficult conversations at work are unavoidable sometimes. The good news is most people approach such discussions with collaborative — not combative — attitudes and intentions, according to the ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

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We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...