Welcome to today’s online chat about using data to improve decisionmaking at all levels of education. This is the second of two chats accompanying the release of “Technology Counts 2006: The ...

Sirjad Parakkat is the VP of Engineering for Ivanti, leading the IT Service Management, Lines of Business and Platinum Engineering Group. Too much of a good thing? That’s what it feels like when ...

According to APQC’s 2026 Knowledge Management Priorities and Trends research, only 4% of organizations report reaching the “innovating” stage of KM maturity, where knowledge practices are fully ...

In the rapidly evolving landscape of healthcare technology, ensuring patient safety remains a paramount concern. By harnessing innovative technologies such as AI, data analytics and digital health ...

For companies looking to implement AI to drive customer experience improvements, availability of and ready access to knowledge content is critically important. After all, AI assistants, whether agent- ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

Legal service provider Epiq announced Tuesday it has acquired Fireman & Co. to meet law firms' and corporate legal departments' growing appetite for robust data and knowledge management. Financial ...

Army Materiel Command is modernizing how it approaches command and control through a new online digital portal. The AMC Knowledge Management Portal leverages connections to different authoritative ...