The Enterprise Transformation Company TM, today announced Forrester Research named Pega a Leader in The Forrester Wave TM: Customer Service Solutions, Q1 2026 (1). Pega received the highest scores ...

Celonis is ramping its visualization for its Execution Management Systems and using some of its funding to acquire companies like Lenses.io for real-time streaming data insights. Add it up and it's a ...

‘We're trying to optimize workflows across the enterprise, really ‘X-ray’ them and get down to a low level. We have our process mining capability, which can give us the end-to-end look within our ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More A new business survey from Forrester Consulting shows the growing ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

It’s easy to go about our daily routines and not think about the processes that run much of our lives. We don’t see the complex web of systems that lets us travel to see friends and family, puts food ...

Your employee pain points are probably resolvable—with process mining, you can find out where to start. Let’s start with a very basic question: What is mining? Coal mining is digging for coal in the ...

The unpredictability of the past couple of years has confirmed and shaken enterprise digital transformation priorities and raised questions about how businesses think about agility and future ...