Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

Health systems and their technology vendors can work together to modernize clinical process maps using artificial intelligence – transforming them from static reference documents into living guidance ...

What happens when you’re tasked with big goals but have no road map for reaching them? You have to build your own. I’ve experienced this a few times throughout my career, including when I helped build ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...