The Security Think Tank looks at platformisation considering questions such as how CISOs can distinguish between a truly integrated platform and 'integration theater, and how to protect unified ...

Developing the strategic value of customer interaction centers is dependent on how well computer telephony platforms are built. A robust platform will reliably, consistently, and dynamically bind ...

For a while now, organisations have been approaching integration and automation separately, setting up teams with different capabilities and tools to integrate systems and automate processes. But that ...

Unfortunately, this book can't be printed from the OpenBook. If you need to print pages from this book, we recommend downloading it as a PDF. Visit NAP.edu/10766 to get more information about this ...

Unfortunately, this book can't be printed from the OpenBook. Visit NAP.edu/10766 to get more information about this book, to buy it in print, or to download it as a free PDF.

Imagine a world where your computer doesn’t just follow your commands but anticipates your needs, streamlines your workflows, and takes the grind out of repetitive tasks. For many of us, juggling ...