If you’ve spent any time using ChatGPT or really any chatbot, you already know the results can range from wildly helpful to just plain weird — and the difference often comes down to how you phrase ...

Remember when the iPhone first came out? It was 2007 and early smartphone adopters jumped at the opportunity to take advantage of the novel technology. Yet, these early adopters represented a tiny ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions.

As artificial intelligence increasingly impacts our daily lives, researchers in the School of Management have developed a new framework to transform AI chatbots into more intuitive, human-like ...

The "Chatbot Market Industry Trends and Global Forecasts to 2035: Distribution by Type of Chatbot, Type of Technology, Type of Offering, Mode of Deployment, Areas of Application, Type of End User, ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

A study showed that chatbots alone outperformed doctors when making nuanced clinical decisions, but when supported by artificial intelligence, doctors performed as well as the chatbots. Artificial ...